At Dive Spear and Sport, we believe the ocean should be accessible to as many people as possible.
While some of our experiences involve adventurous marine environments and have physical requirements for safety reasons, we are committed to helping guests participate wherever we can. Every person is unique, and we encourage open conversations before booking so we can understand your needs and explore suitable options together.
Please view our visual story for our snorkel tour by clicking the button below. If you have any questions or specific requirements, please contact our friendly team on (07) 4962 1218 or email info@dss1770.com.au.
Accessible Parking: We provide accessible parking spaces near our facility to accommodate customers with disabilities, ensuring convenient access to our premises.
Accessible Bathrooms: Our facility is equipped with accessible bathrooms that comply with accessibility standards, providing convenience and comfort for customers with disabilities.
Appropriate Walkways: We have carefully designed our premises to include appropriate walkways that are accessible for individuals using mobility aids, such as wheelchairs or walkers. These walkways are well-maintained and free from obstacles, ensuring smooth navigation throughout our facility.
Assistance Animals: We welcome to our dive centre customers who rely on assistance animals. Our facilities are accessible to service animals, allowing individuals with disabilities to access our facilities with the support of their trusted companions.
Our tours operate in an offshore marine environment and involve travelling by boat to remote reef locations. Conditions can vary from calm and sheltered to more challenging depending on weather and sea state.
In water activities require guests to:
If you are unsure whether a tour is suitable for you, please reach out to our team. We are happy to discuss the experience in detail and provide honest advice.
We are proud to have a SDI Scubility Buddy on our team. The Scubility program is designed to increase accessibility within scuba diving and help individuals with physical or cognitive challenges experience the underwater world safely.
Every person’s needs are different, so we encourage divers to contact us before booking to discuss their abilities, support requirements and previous diving experience. While not all reef conditions or tours may be suitable, we will always work with you to explore available options.
We understand that some guests may benefit from additional support, extra confidence or a more personalised experience. Private Divemasters and Instructors are available for hire on request and can provide one-on-one guidance throughout your day.
Whether you are nervous, returning to the water after a long break, managing a disability or simply prefer individual attention, our team will work with you to create a safe, comfortable and enjoyable experience tailored to your needs.
As availability is limited, we recommend discussing private guide options with our team at the time of booking.
We are happy to cater for a wide range of dietary requirements and food allergies. Please let us know your dietary needs at the time of booking so our catering team can prepare suitable meal options for your day on the reef. There are no additional charges for standard dietary requests.
Our team includes a staff member fluent in Spanish and we regularly welcome international guests from around the world. Where possible, we will provide additional assistance to help guests understand safety briefings, tour information and booking requirements.
Many guests participate in our tours with managed medical conditions. If you have any medical concerns, mobility limitations, sensory requirements or additional support needs, we encourage you to discuss these with us before booking. In many cases simple adjustments can make a significant difference to your comfort and enjoyment.
For diving activities, medical screening requirements apply in accordance with industry standards.
We understand that people learn and process information differently. Our guides use a combination of verbal explanations, visual demonstrations, written materials and practical instruction to help guests understand safety procedures and activity requirements.
If you require additional assistance, please let us know in advance and we will do our best to accommodate your needs.
Due to the nature of our offshore operations and vessel environment, assistance animals may not be suitable on all tours. Please contact our team prior to booking if you travel with an assistance animal so we can discuss your requirements and determine the most appropriate option.
Experiencing the reef doesn’t always require getting in the water. For guests who are unable to participate in our offshore tours, have mobility limitations or simply feel uncomfortable in the ocean, we are happy to provide alternative ways to connect with the reef. Our dive centre offers opportunities to learn about the Southern Great Barrier Reef through displays, interpretation materials and presentations with our passionate team.
Accessibility is an ongoing journey, and we are always learning. We may not have a solution for every situation, but we promise to listen, communicate openly and work collaboratively to find the best possible outcome.
Above all, we want every guest to feel respected, supported, and welcomed as part of the Dive Spear and Sport community.
